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Apple iPhone

Add Mailprotector Exchange+ 365 email account to your iPhone or iPad

  1. Go into Settings
  2. Scroll down to Mail
  3. On the right choose Accounts
  4. Click on Add Account
  5. Choose Microsoft Exchange
  6. Enter your Email address
  7. You can leave the description as Exchange or change it to something related to that account
  8. Click Next
  9. A pop-up will appear and you must choose Sign In
  10. A browser page will open asking you for your password, enter this and press Sign in
  11. Click on Save Password if prompted
  12. A screen will appear related to Permissions requested, click the Accept button
  13. Everything will now be verified if you have entered the correct email address and password
  14. Click on Save
  15. That’s it, all done!
Microsoft Exchange 365

How To Use CloudFilter Daily Digest Report

Each day around 4pm (unless you have changed this setting yourself) you will receive an email from Cloudprotect outlining your previous days blocked email. Please note that this report only shows emails that scored up to 600. To view messages that score above this rating please click on the mailbox icon to view ALL blocked messages.

Cloudprotect Spam Email

Simply click on the ‘Review My Messages‘ button, this will open a page in your browser showing you blocked email with a rating of up to 600, as per the example below…


To view ALL message that have been blocked please click on the “Inbox Icon” to the right of the Cloudprotect logo, we have created a short video showing this in action, please click on the “Play” button below to view…



Android Device

Mailprotector Exchange+ 365 Email Setup

Before you begin, first DELETE your existing MSPP email account from your phone by going to SETTINGS, ACCOUNTS, MICROSOFT EXCHANGE ACTIVE SYNC. Select your MSPP account and click the menu button, and click REMOVE ACCOUNT.

Now proceed with the below steps to add the account with the New Settings.

  • Tap EMAIL
  • Enter your EMAIL ADDRESS and your EMAIL PASSWORD
    Android will try to retrieve your server settings.
    Enter your full email address
    If the Domain and Username are separate text boxes in your version of Android, leave the Domain box empty and type your full email address in the Username box.
  • Enter in: OUTLOOK.OFFICE365.COM
    Android will try again to retrieve your server settings.
  • Select your ACCOUNT OPTIONS
  • Click NEXT
  • Name your account.
  • Click DONE

Your ANDROID device is now setup to receive email from O365.

Apple iPhone

How to set an email signiture on your iPhone/iPad

  1. Launch Settings from your Home screen.
  2. Tap Mail
  3. Scroll down to bottom and Tap Signature
  4. You will now see your current email signiture for each account you have on your device, simply change this to what you want
Mailprotector Exchange+ 2016 Lite

Microsoft Outlook Email Setup

This guide is assuming that you already have an Outlook profile and are simply adding this account to that profile

  1. Click on the File link within Outlook, then click on Add Account
  2. From the box that appears choose the option near the bottom Manual setup or additional server types then click Next
  3. You will then see a list of option, please choose POP or IMAP then click Next
  4. Enter Your Name and your Email Address
  5. Under account, type choose IMAP from the dropdown list (it will default to POP3)
  6. Under the Incoming mail server enter:
  7. Under the Outgoing mail server enter:
  8. Under the section login information please enter your full email address as the Username and the password for this account in the password section
  9. Now click on the button to the right called More Settings
  10. You will see a tab at the top called Outgoing Server click that and check the box My outgoing server (SMTP) requires authentication
  11. Now click on the tab at the top called Advanced
  12. Under incoming server, you will see a drop down to the right Use the following type of encrypted connection choose SSL
  13. Under Outgoing server, you will see a drop down to the right Use the following type of encrypted connection‘ choose TLS
  14. Under the Outgoing server (SMTP): change the port to 587

  15. Now click the OK button
  16. Then the Next button
  17. Outlook will now try to connect to the server, if you have entered your details correctly you will see a green tick next to the incoming and outgoing server
  18. Click the Close button and then finally the Finish Button
  19. That’s it, all done!
Apple iPhone

Add Mailprotector Exchange+ 365 email account to your Android Device

This guide has been based on setting this up on a Sony Andriod Phone, but most Android devices are similar in the way you setup up email

  1. Go to settings
  2. Go to Accounts
  3. Click on ‘Add Account’ 
  4. Choose ‘Exchange ActiveSync
  5. Enter your email address and password
  6. Click ‘Next
  7. Under ‘Domain\Username’ enter your email address
  8. Enter your password again (if not already entered)
  9. Under server remove any text that may be in there and enter ‘’
  10. Make sure that  ‘Use secure Connection (SSL)’ is checked
  11. Make sure that ‘Accept all SSL certificates’ is checked
  12. Click ‘Next
  13. You will get a pop-up window ‘Remote security administration’ click ‘OK’ to that
  14. Click ‘Next’ to the following screen
  15. Name the Account as desired
  16. Click ‘Finish Setup
  17. That’s it – all done!
Apple iPhone

Add Mailprotector Exchange+ 365 email account to your Android Device

  1. Tap Settings.
  2. Tap Accounts.
  3. Tap Add Account.
  4. Tap Microsoft Exchange ActiveSync.
  5. Enter your Email address and Password.
  6. If you see a Domain\Username field, enter your full email address.
    If Domain and Username are separate fields, enter your full email address in Username, and leave Domain blank.
  7. If you see a Server field, enter
  8. Tap Next.
  9. To complete auto–configuration, tap Ok.
  10. Select the Account options you want to use. Selecting a longer sync period will show you more calendar information and email, and require more memory.
  11. Tap Next.
  12. Tap Microsoft Exchange ActiveSync, to see the display name for your email account. You can change the display name, here.
  13. Tap Next, and you will see your inbox.
Apple iPhone / iPad

How to automatically convert JPEG photos when transferring your images to a Mac or a PC

  1. Go to ‘Settings‘ on your iPhone / iPad
  2. Click ‘Photos’ you might have to scroll down a bit to find this option
  3. Click ‘Automatic‘ It will be at the very bottom of the screen under Transfer to Mac or PC
  4. That’s it – all done!
Apple iPhone

Take JPEG pictures on your iPhone instead of HEIC

  1. Go to ‘Settings‘ on your iPhone / iPad
  2. Click ‘Camera’ you might have to scroll down a bit to find this option
  3. Click ‘Formats
  4. Click ‘Most Compatible‘ this will now shoot in JPEG
  5. To switch back HEIF format simply click on the ‘High Efficiency‘ option
  6. That’s it – all done!
Mailprotector Cloudmail

CloudMail Email iPhone / iPad Setup

  1. Go to ‘Settings‘ on your devices
  2. Then ‘Mail
  3. Then ‘Accounts’
  4. Then click ‘Add Account
  5. Then choose ‘other
  6. Click on ‘Add Mail Account
  7. Enter your ‘Name‘ ‘Email Address‘ ‘Password‘ and ‘Description‘ then click ‘Next’
  8. Make sure it is set to ‘IMAP‘ (this is the default setting)
  9. Under ‘Incoming Mail Server‘ – ‘Host Name‘ enter:
  10. In the ‘User Name‘ enter your full email address (the password should already be filled in)
  11. Scroll down the page to ‘Outgoing Mail Server‘ – ‘Host Name‘ enter:
  12. Under ‘User Name‘ enter your full email address and then enter your password in the ‘Password‘ field
  13. Click ‘Next
  14. It will now ‘Verify your account, if your settings have been entered correctly you will see a series of ‘ticks’ and then a screen with ‘Mail‘ and ‘Notes
  15. Click ‘Save
  16. That’s it – all done!


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