Effective Date: 01/03/2026

This Privacy Policy explains how Freelance Computers (“we”, “our”, or “us”) collects, uses, and protects your personal data when you use our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and guidance from the Information Commissioner’s Office (ICO).

Our services include:
* Email Services
* Domain Name Registrations
* Website Hosting
* Website Design
* I.T Support

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1. Data Controller
Freelance Computers is the data controller responsible for your personal data. If you have any questions about this policy or how we handle your data, please contact us at:

Contact: 12 The Limes, Hayley Green, Warfield, Bracknell, Berkshire, RG42 6DH
Email: [email protected]
Phone: 01344 859755

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2. Information We Collect
We collect and process the following personal data:
* Contact details: Name, email address, telephone number, and postal address.
* Account information: Login credentials and account activity.
* Billing details: Payment information, invoices, and transaction history.
* Service-related data: Domain registration records, hosting logs, website content, and technical support notes.
* Technical information: IP addresses, browser type, operating system, and usage data collected via cookies.

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3. How We Use Your Data
We use your personal data to:
* Provide and manage our email, hosting, domain, and IT support services.
* Process payments and manage accounts.
* Communicate with you regarding services, updates, and support.
* Ensure the security, maintenance, and performance of our systems.
* Comply with legal and regulatory obligations, including domain registration requirements.

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4. Legal Basis for Processing
Under the UK GDPR, we rely on the following legal bases:
* Contractual necessity: To provide the services you request.
* Legal obligation: To comply with applicable laws and regulations.
* Legitimate interests: To improve and secure our services.
* Consent: For optional services, newsletters, or marketing communications.

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5. Sharing of Personal Data
We may share your personal data with:
* Domain registries and registrars for domain registration.
* Secure payment processors for transactions.
* Trusted service providers assisting with hosting, IT support, and maintenance.
* Law enforcement or regulatory authorities where required by law.

We do not sell your personal data.

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6. International Transfers
Some service providers or domain registries may be located outside the UK. In these cases, we ensure appropriate safeguards are in place, such as UK adequacy decisions or standard contractual clauses.

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7. Data Retention
We retain your personal data only for as long as necessary to:
* Deliver the services you use.
* Comply with legal obligations.
* Resolve disputes and enforce agreements.

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8. Your Rights
Under UK GDPR, you have the right to:
* Request access to your personal data.
* Correct inaccurate or incomplete data.
* Request deletion (the “right to be forgotten”).
* Restrict or object to processing.
* Request data portability.
* Withdraw consent where applicable.

To exercise your rights, contact us at [email protected].

Information Commissioner’s Office (ICO): Registration Reference: ZA315918
Website: https://ico.org.uk
Helpline: 0303 123 1113

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9. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, or disclosure.

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10. Cookies and Tracking
We use cookies and similar technologies to improve website functionality and analyse performance. You may control or disable cookies in your browser settings.

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11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website, with the effective date noted.

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By using our services, you acknowledge that you have read and understood this Privacy Policy.